Telehealth Frequently Asked Questions

Yes. We proudly serve uninsured and underinsured adults by offering affordable telehealth care options, transparent pricing, and membership-based wellness plans. We believe every individual deserves access to reliable, compassionate medical support, regardless of insurance status.

Telehealth visits are simple and secure. After scheduling your appointment, you will receive a link to join your visit from your phone, tablet, or computer. During the appointment, your provider will review your concerns, discuss symptoms, adjust medications, and create a personalized care plan just like an in-person visit but from the comfort of your home.

• High blood pressure
• Diabetes and prediabetes
• High cholesterol
• Asthma and allergies
• Thyroid disorders
• Weight management
• Anxiety and stress-related concerns
• Medication refills and follow-up care
• Non-emergency infections and minor health concerns

Yes. All telehealth visits are conducted through encrypted, HIPAA-compliant systems to ensure your personal health information remains secure. Your privacy and safety are our highest priority.

We currently provide virtual internal medicine and primary care services to adults throughout Washington State.

You can schedule online anytime through our booking system or call us directly. Once your appointment is confirmed, you’ll receive instructions and a secure link to join your virtual visit.

• First find a quiet, private space where you can speak comfortably
• A reliable internet connection for a smooth visit
• Your current medications or supplements (or a list)
• Any recent vital signs, such as blood pressure, glucose, or weight
• Your medical history or recent symptoms you want to discuss
• Any questions or concerns you want to address during the visit
• A phone, tablet, or computer with a working camera and microphone

Yes. After evaluating your health concerns, we can electronically send prescriptions to your preferred pharmacy. Controlled substances are subject to federal and state regulations.

Absolutely. We provide structured weight-management guidance, lifestyle support, follow-up visits, medication management when appropriate, and personalized plans to help you achieve measurable health goals.

If your provider recommends lab work or imaging, we will send you to a nearby partner facility. Results are electronically shared with us, and we review them with you during a follow-up telehealth visit.

For many adults, yes. Telehealth manages most routine, chronic, and preventive care needs. When hands-on procedures are required, we help coordinate local in-person services, ensuring continuity of care.

Yes. After evaluating your health concerns, we can electronically send prescriptions to your preferred pharmacy. Controlled substances are subject to federal and state regulations.

Telehealth is not appropriate for life-threatening conditions. Call 911 or visit the nearest emergency department for symptoms such as chest pain, severe shortness of breath, major injuries, uncontrolled bleeding, or stroke symptoms.

• Personal, compassionate care tailored to your unique health needs
• Evidence-based internal medicine delivered virtually for your convenience
• Affordable options for uninsured and underinsured adults
• Flexible scheduling so you can access care anytime, anywhere
• Clear communication, timely follow-ups, and ongoing support
• A patient-centered approach focused on your long-term wellness

• Telehealth can manage most routine, preventive, and chronic care needs
• Many follow-up visits, medication adjustments, and wellness consultations can be done virtually
• Telehealth is ideal for discussing symptoms, reviewing lab results, and monitoring ongoing conditions
• In-person visits may still be needed for physical exams, imaging, or hands-on procedures
• We help coordinate any recommended in-person services so your care remains seamless
• Most adults can safely use telehealth as their primary source of ongoing medical care